Privacy Policy

Effective Date: 15-09-2025
Last Updated: 15-09-2025

This Privacy Policy (“Policy”) describes how SaaSKit (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of individuals (“you,” “your,” or “user”) who access or use the SaaSKit SaaS Boilerplate (the “Product”).

By accessing or using the Service, you acknowledge that you have read, understood, and agree to the practices described in this Policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our Service:

1.1 Personal Information

  • Account Details: Full name, email address, password, and other registration information.

  • Payment Details: Information necessary to process your payment through our third-party provider, Paddle. We do not store credit card numbers.

  • Communication Data: Information you provide when contacting us (such as support requests, surveys, or feedback).

1.2 Non-Personal Information

  • Usage Data: Information about how you access and use the Service, including IP address, browser type, device information, operating system, referring URLs, and time/date of access.

  • Cookies & Tracking: We use cookies, pixels, and similar technologies to personalize your experience, analyze traffic, and improve the Service.

2. How We Use Information

We use collected information for purposes including:

  • Service Delivery: To operate, maintain, and provide the features of the Service.

  • Payment Processing: To facilitate secure transactions through Paddle.

  • Customer Support: To respond to inquiries, requests, and support needs.

  • Analytics & Improvements: To monitor usage patterns, diagnose issues, and improve performance.

  • Marketing & Communication: To send product updates, promotions, and important notices (with opt-out options).

  • Legal Compliance: To comply with legal requirements, prevent fraud, and enforce agreements.

3. How We Share Information

We do not sell or rent your personal data. We may share your information in limited circumstances:

  • With Service Providers: Such as Paddle (payment processing), hosting providers, analytics tools, and email communication platforms.

  • For Legal Purposes: Where disclosure is required to comply with applicable law, regulation, or legal process.

  • Business Transactions: In case of merger, acquisition, reorganization, or sale of assets, your information may be transferred.

  • With Consent: When you give us permission to share your data.

4. Payments

All financial transactions related to the Service are processed by Paddle, our authorized reseller and Merchant of Record.

  • Paddle is responsible for handling your payment information, billing, tax compliance, and fraud prevention.

  • We do not store credit card details.

  • You can review Paddle’s Privacy Policy here: https://paddle.com/privacy

5. Data Retention

We retain personal information only for as long as necessary to:

  • Provide the Service,

  • Fulfill legal and contractual obligations,

  • Resolve disputes, and

  • Enforce agreements.

When no longer needed, data will be securely deleted or anonymized.

6. Security

We implement reasonable technical and organizational measures to safeguard your data against unauthorized access, loss, misuse, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute protection.

7. International Data Transfers

If you access the Service from outside USA, please note that your information may be transferred to, stored, and processed in countries where data protection laws may differ from your jurisdiction. We ensure adequate safeguards are in place in such transfers.

8. Your Rights

Depending on your jurisdiction (e.g., GDPR in the EU/EEA, CCPA in California), you may have the following rights:

  • Right to access and obtain a copy of your personal data.

  • Right to correct or update inaccurate information.

  • Right to delete your personal data (“right to be forgotten”).

  • Right to restrict or object to processing.

  • Right to withdraw consent at any time.

  • Right to data portability.

To exercise your rights, please contact us at hello@jouleslabs.com. We may require verification of identity before fulfilling your request.

9. Children’s Privacy

The Service is not directed to individuals under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

10. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you interact with.

11. Changes to This Privacy Policy

We may update this Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. In some cases, we may notify you by email or within the Service.

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