Last Updated: June 2026

Privacy Policy

M/s. JOULESLABS (“JoulesLabs”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you visit our website, communicate with us, or engage our services.

By accessing our website or using our services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Who We Are

Legal Name: M/s. JOULESLABS
Operating Name: JoulesLabs

We provide software development, SaaS development, ERP solutions, automation systems, AI solutions, consulting services, mobile applications, web applications, and related technology services worldwide.

For privacy-related inquiries, please contact:

Email: hello@jouleslabs.com
Website: www.jouleslabs.com

2. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

Name
Email address
Phone number
Company name
Job title
Project details
Business requirements
Communication preferences
Any information submitted through contact forms, email, meetings, or consultations

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Referring URLs
Website usage data
Pages visited
Session duration
Location data (where permitted)

Marketing & Analytics Data

Through cookies and tracking technologies, we may collect information regarding:

Website interactions
Campaign performance
Visitor behavior
Conversion tracking

3. How We Use Your Information

We may use personal information to:

Respond to inquiries
Provide consultations
Deliver services
Prepare proposals and quotations
Manage client relationships
Improve website functionality
Analyze business performance
Send service updates
Send marketing communications (where permitted)
Maintain security and fraud prevention
Comply with legal obligations

4. Legal Basis for Processing

Where applicable under GDPR and similar regulations, we process personal data based on:

Consent
Contractual necessity
Legitimate business interests
Legal obligations
Protection of vital interests

5. Sharing of Information

We do not sell personal information.

We may share information with trusted service providers involved in operating our business, including:

Cloud infrastructure providers
Hosting providers
CRM platforms
Email service providers
Analytics providers
Payment processors
Marketing platforms
Project management platforms

Information may also be disclosed when required by law or to protect our legal rights.

6. International Data Transfers

As a global service provider, information may be processed in countries outside your country of residence.

Where required, we take reasonable measures to ensure appropriate safeguards are in place for international transfers.

7. Data Retention

We retain personal information only for as long as necessary to:

Fulfill business purposes
Provide services
Meet contractual obligations
Resolve disputes
Comply with legal requirements

Retention periods may vary depending on the nature of the information and applicable regulations.

8. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction

While we strive to protect information, no method of transmission or storage can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

Access to your information
Correction of inaccurate information
Deletion of personal information
Restriction of processing
Data portability
Objection to processing
Withdrawal of consent
Lodging complaints with relevant authorities

Requests may be submitted to hello@jouleslabs.com.

10. Marketing Communications

We may send communications related to:

Company updates
Service offerings
Industry insights
Events and announcements

You may unsubscribe at any time using the unsubscribe link or by contacting us.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of external websites.

Users are encouraged to review the privacy policies of those third parties.

12. Children’s Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be published on this page with a revised effective date.

Continued use of our website or services constitutes acceptance of the updated policy.

14. Contact Us

M/s. JOULESLABS
Operating Name: JoulesLabs
Email: hello@jouleslabs.com
Website: www.jouleslabs.com

For privacy-related inquiries, please contact hello@jouleslabs.com